Delivery Information

When you buy fresh, quality, local meat from Dales Traditional Butchers Ltd, it is packed using special cooling packaging to ensure it arrives in perfect order.

  • Once we have chosen, prepared and weighed your meat, it is bagged, wrapped and labelled.
  • The order is put inside a polystyerene box and covered with freezer blankets to keep it cold, ready for delivery
  • The box is security-tape sealed and labelled with your address.
  • For national deliveries, our couriers collect your order and deliver it the next day - meanwhile the freezer blankets in your box will keep the food chilled for 48 hours

Freezer blankets are a rectangular sheet made up of separate cells, containing a special frozen gel. The freezer blankets can stay frozen for days, it does not melt and is non-toxic.

How much does delivery cost?
Unless otherwise stated in the product listing, we charge to cover the cost of packing and delivery; this cost is calculated for you automatically and you will see the full price before placing your online order.

National deliveries cost £10
Unless otherwise stated in the product listing, we charge a simple flat rate for delivering any order anywhere in the UK - £10. This is added to the cost of your order. We are able to offer delivery to all addresses in England, Wales, and the Scottish mainland from Aberdeen southwards. We regret that delivery costs are prohibitively high in other areas, and hence we cannot deliver elsewhere.

Local deliveries are free 
Customers in postcode area LA6 only are delivered to by our own refrigerated van. 

Store Collection
You can choose to place an order to collect from our shop in Kirkby Lonsdale the next day or at a later date free of charge. If you do this you will see that our online store prices are just the same as in our shop.

What about international deliveries?
We do not deliver to international addresses at this time.

When will my delivery arrive?
You will be notified by email when your order has been dispatched and you should receive your order the next working day.

The table below is a guide to the earliest delivery times our couriers can achieve for online orders.

Order placed 
before 12 pm on :

Goods will be
delivered to you on :

Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Tuesday
Friday Tuesday
Saturday Tuesday
Sunday Tuesday

 

 

 

 

 

 

 

 

 

Our couriers cannot delivery on Saturday, Sunday or Monday.

If you have any queries regarding delivery please contact us either by telephone 015242 71278 or email us: This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Returns

Due to the perishable nature of our products we do not accept returns. 

If however you are unhappy with your order please notify us within 24 hours of receiving it and we will endeavour to resolve the matter. 

If you have any queries at all please contact Mark Duckworth on 015242 71278.